How to order your RufBus:

Search for your connection using our price and timetable information and enter the start and destination stops as well as the desired time.
As soon as you have found your desired connection, you can book directly in our price and timetable information or via the RufBus number 06132-789616 to book your RufBus(in the event of a disruption, you can also order the RufBus by calling 0621 87 888 9337 .
Please note that you must register at least 60 minutes before departure. For groups of 9 people or more, registration by telephone is required and we need 72 hours' notice (working days only).
We are happy to take your order at the following times:
| Monday - Friday | 03:30 am - 11:05 pm first journey: 5 am |
| Saturdays | 05:30 a.m. - 11:05 p.m. first trip: 7 a.m. |
| Sunday and public holiday | 06:30 a.m. - 9:05 p.m. first trip: 8 a.m. |

Congratulations, your RufBus has been ordered!
Now all you have to do is stand at your stop at the booked time and the RufBus will pick you up.
Don't be surprised if the RufBus is sometimes a minibus or cab. Depending on the number of passengers, appropriate vehicles are used.
And how does the ticket purchase work?
The same as always!
Simply buy your RNN ticket online via the DB Navigator or from the driver before setting off. The RufBus costs exactly the same as the normal bus for the corresponding route.
That's all there is to it. Your journey can begin!
In case something comes up:
How to cancel your RufBus
We know that you can't always plan everything perfectly in life. If something comes up and you can't use your RufBus after all, we ask you to cancel it in advance. To do this, simply cancel online by clicking on the cancellation link in your confirmation email or by phone. The earlier you call, the better for our planning.
Q & A
Your questions - our answers
The RufBus comes on order. This means that you simply call the price and timetable information service or 0 61 32 78 96 16 to book the bus in advance and a bus, minibus or cab will pick you up at your stop.
It travels as normal according to the timetable and stops at the designated stops.
The RufBus can only be booked if no other regular bus connections with the same departure and destination are available.
Please register your journey at least 60 minutes before departure.
This way we can prepare your journey exactly and you simply get on at the desired stop with your ticket.
| Here again our service times for order acceptance: | |
|---|---|
| Monday - Friday | 03:30 a.m. - 11:05 p.m. first journey: 5 a.m. |
| Saturdays | 05:30 a.m. - 11:05 p.m. first ride: 7 a.m. |
| Sundays and public holidays | 06:30 a.m. - 9:05 p.m. first trip: 8 a.m. |

...at bus stops:
The RufBus lines are easily recognizable by the blue telephone receiver at the bus stops.
...in timetables:
The journeys in the timetables are also marked with a handset symbol. The RufBus can only be booked if no other regular bus connections with the same departure and destination are available.
Yes!
Whether it's to school, work or anywhere else - as a frequent and long-term user, you can easily book your regular journeys for any period of time by telephone.
This saves you valuable time and you don't have to book every single journey in advance.
If you are traveling with more than eight people, you must register by telephone on 0 61 32 / 78 96 16 at least 72 hours (working days only) before departure. This way we can prepare the journey exactly and you simply board at the desired stop with your ticket.
There is a RufBus service in the districts of Birkenfeld, Bad Kreuznach and Mainz-Bingen.
Here you can find all RufBus routes at a glance:




























